Privacy Policy

This Privacy Policy was last modified on June 4, 2018.

This Privacy Policy applies to the Asterium Ltd., owned and operated websites (including helpdesk), its subdomains and mobile apps ("Services"). Asterium Ltd. (Asterium, "we", or "us") knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Asterium when you access the Asterium Services, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms. The use of information collected through our Services shall be limited to the purposes under this Privacy Policy and our Terms of Use to customers.

1. Information We Collect on Our Own Behalf

Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account or contacting support. When you use the Asterium Services or if you visit our websites, we may receive certain information about you as described below. We do not send any promotional emails, however, we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling your account.

2. Information We Collect on Behalf of Our Customers

Navigation equipment: GPS trackers, kid smartwatches, personal trackers ("Equipment"): We may collect additional information received from your Equipment, such as audio/video files, any geolocation data, events and alerts.

We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Asterium will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

3. How We Use Your Information

(a) We use the information that we collect to operate and maintain our Services and to respond to your questions and concerns. The legal basis is art. 6(1)(a) of the EU General Data Protection Regulation (GDPR).

(b) If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is art. 6(1)(a) of GDPR.

(c) We also use the information that we collect to improve the quality of our Services.

4. How We Share Your Information.

(a) Personally Identifiable Information: Asterium will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Asterium (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Services, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Services, copies may remain viewable in cached and archived pages of our Services, or if other users have copied or saved that information. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

(b) Instances Where We Are Required To Share Your Information: Asterium will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Services, and/or (c) to exercise or protect the rights, property, or personal safety of Asterium, our users or others.

(c) What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the Asterium may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

(d) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

5. Storage and Processing

Your information collected through the Our Services may be stored and processed in the United States, Europe, or any other country in which Asterium or its subsidiaries, affiliates or service providers maintain facilities. Asterium may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Economic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.

6. How We Protect Your Information

Asterium is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Asterium or guarantee that your information on the Asterium Services may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security. If you have any questions about security in our Services, you can contact us at We use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

7. Compromise of Personal Information

In the event that personal information is compromised as a breach of security, Asterium will promptly notify our customers in compliance with applicable law.

8. Your Choices About Your Information

For current Asterium customers, you can review, correct, update or delete inaccuracies to the information about you that Asterium keeps on file by logging into your account. Alternately (for data subjects tracked by Asterium and former Asterium customers), you can contact us directly at We will acknowledge your request within seventy-two (72) hours and handle it promptly. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.

9. Enforcement and Dispute Resolution

In compliance with the EU-US, Asterium commits to resolve complaints about your privacy and our collection or use of your personal information. EU Subjects with questions or concerns about the use of their Personal Data should contact us at:

10. Our Retention Of Your Information

(a) If you have an account with Asterium, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

(b) If you are a visitor to the Asterium Services we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Services.

11. Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, Asterium does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at

12. Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or other business related purposes, to you via email, PUSH-notifications or through conspicuous posting of such notice on the Services, as determined by Asterium in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

13. Links to Other Web Sites

We are not responsible for the practices employed by websites or services linked to or from the Asterium Service, including the information or content contained therein. Please remember that when you use a link to go from the Asterium Services to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

14. Changes to Our Privacy Policy

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "last modified" date at the top of this page.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us at

Asterium Ltd.
Russian Federation,
195426, Saint-Petersburg,
ul. Peredovikov 9,
+7 812 956-45-73